Departure & Destination Services

Employee Policy Counseling

This service provides the highest level of proactive, personal support to employees and families in transition. Our programs are developed to meet your overall business strategy as well as the specific and changing needs of the employee and family. The programs include one on one lifestyle support, addresses family and special needs and spouse career assistance.

  • Increases employee acceptance rate
  • Decreases the chance for assignment failure
  • Enhances the employee and family experience

Home Sale Assistance

We can assist or take complete responsibility for the home selling process subject to your policy and the property location. This may include our excellent Marketing Assistance Program or a full home sale program such as the Buyer Value Option program, Guaranteed Offer, or Amended Value program.

  • Marketing Assistance Program: Your employee will be assisted with the development and management of an aggressive marketing plan and will receive constant consultation on effective selling techniques. The ultimate objective is directed at generating a quick home sale at the highest possible price. We will assist the employee from agent selection to sale negotiation and final close.
  • Buyer Value Option Program: OneSource Relocation’s Buyer Value Option (BVO) Program provides an alternative home disposition program for companies searching for a means to reduce gross-up expenditures. OneSource Relocation provides complete management of the home selling process, beginning with a structured Marketing Assistance Program and continuing through to closing.
  • Guaranteed Offer Program: Your employee receives a Guaranteed Offer based upon independent appraisals. If during the marketing period, the employee is unable find a buyer, OneSource will purchase the property from the employee on behalf of the client at the appraised value. OneSource will continue to aggressively market the home while overseeing its maintenance and upkeep until a buyer is secured.
  • Amended Value Sale Program: As part of the Guaranteed Offer Program, the Amended Value Sale Program comes into effect when the employee receives a bona fide offer, during the marketing period and/or prior to the acceptance of the Guaranteed Offer. Once this occurs, the Guaranteed Offer to the employee is “amended” to reflect the higher offer.

Temporary Living

A number of options are available if an employee should need temporary housing. We will work within your policy and budget to arrange a corporate apartment or home.

  • Secures appropriate housing
  • Monitors expenses for compliance
  • Process and pay all expenses

Home Finding Assistance

Encompasses not only traditional home finding and rental assistance, settling in and departure services, but can also include: area orientation, educational consulting, furniture rental, mortgage services, property insurance, and auto purchase/lease programs.

  • Alleviates stress caused by employee relocation
  • Allows more time to be focused on job responsibilities
  • Expedites settling in at new location

Rental Assistance

OneSource Relocation delivers an exceptional level of service to those who choose to rent when relocating. Finding a rental home or apartment in the new area can be just as stressful as making a purchase decision. OneSource will ensure that a knowledgeable rental professional is available to conduct an initial needs assessment, narrow the community search, and assist in locating a suitable and convenient place to call home.

 

Transportation Services

Through our preferred network of moving and storage agents, we manage the movement of household goods into and out of locations worldwide. Our program ensures policy compliance and the strict management of selected van lines and agents.

  • Simplifies move coordination through a single point of coordination
  • Offers a more comprehensive, cost effective relocation experience
  • Reduces number of claims, resulting in higher employee satisfaction

Mortgage Assistance

Obtaining a new mortgage can be a complex  and time-consuming process. Through established relationships with national lenders, OneSource Relocation will guide your employee through the many options that not only save money, but also streamline the approval and closing process. Our mortgage programs offer reduced application fees,  fast prequalification and an online application. Plus, we  can direct-bill employee’s closing costs, eliminating the need for advancements.

 

Home Management

Our service provides reliable and dedicated home management professionals to oversee the employee’s home(s) while they are on assignment. Offered in many locations, this service includes: screening, coordinating, and supervising real estate agents and other suppliers.

  • Provides employee peace of mind
  • Allows employee to concentrate on current responsibilities
  • Provides continual communication to update employee

Lump Sum Administration

Through our Lump Sum Management service, OneSource can help your employees navigate the relocation process by providing policy counseling throughout the move as well as ongoing support. Our program offers a full range of relocation services, designed to help your employees effectively manage their relocation budget and lessen the administrative burden on you, the client.  On our client’s behalf, OneSource Relocation will advance employee lump sum payments. Or, we will manage an individual relocation budget, tracking each expense and providing our client with regular updates, budget vs. accrued.

 

Family Assistance and Spouse Career Counseling

This service provides the highest level of proactive, personal support to employees and families in transition. Our programs are developed to meet your overall business strategy as well as the specific and changing needs of the employee and family. The programs include one on one lifestyle support, addresses family and special needs and offers spouse career assistance.

  • Increases employee acceptance rate
  • Decreases the chance for assignment failure
  • Enhances the employee and family experience

Educational Assistance

We offer an international educational consulting service committed to helping families in transition find the right schools for their children. Our consultants understand families, schools, and the need for efficiency in a successful relocation.

  • Consultants are well versed in and  connected to the local and international schools
  • Facilitates the process from the initial discussion of schools to school placements
  • Committed to working in a timely manner to present a variety of individually tailored options suited to each family